Making notes for a longer essay, better laid out thoughts when I have time.
One surprising thing about working w/in a University IT is a strange reluctance at a high level against open source. This is to be completely expected from a corporate perspective, and reflects the background. two definitions of enterprise level, from the top down and bottom up blurred in Net/.com (was a real difference in how IT is done) what does support mean internet infrastructure: bind/bsd/linux/sendmail/apache/java/ssh getting things done, not a problem, consistently more efficient/successful vs commercial offerings understanding it doesn't necessarily scaled out of that env; has it been tried? current approach not very sucessful se best practice, management, cio issues