A few weeks ago I bought some CDs through an Amazon z-shop. Turns out that one of them, Dismemberment Plan‘s Emergency & I, was misprinted (all the graphics and printed material was of the CD, but the audio of DP’s new album Change – which I already had), and since it would have cost me a few bucks and standing in line in the post office to send it back and get it all dealt with, I e-mailed the label, DeSoto Records, and they ended up sending me a replacement, which was really cool of them to do. Somehow, I doubt that any major label would do that.
The album is very good (as is Change). I’d definitely recommend giving it a spin if you’re of the Indie Rock persuasion (some MP3s on epitonic, and their website for more info).