http://randomfoo.net/2009/04/06/virgin-americas-crappy-online-user-experience blog blog blog Fri, 04 May 2012 09:16:00 +0000 hourly 1 http://wordpress.org/?v=3.2.1 http://randomfoo.net/2009/04/06/virgin-americas-crappy-online-user-experience/comment-page-1#comment-303 ux design Sun, 23 Aug 2009 15:10:26 +0000 http://randomfoo.net/?p=5359#comment-303 test test

]]> http://randomfoo.net/2009/04/06/virgin-americas-crappy-online-user-experience/comment-page-1#comment-139 lhl Thu, 16 Apr 2009 02:46:20 +0000 http://randomfoo.net/?p=5359#comment-139 That's a good point and probably a much better way to address the stupid feedback limit issue. I guess the flip side is that it ends up going into some Help Desk system and gets lost in the aether, but that's a risk either way. That's a good point and probably a much better way to address the stupid feedback limit issue. I guess the flip side is that it ends up going into some Help Desk system and gets lost in the aether, but that's a risk either way.

]]> http://randomfoo.net/2009/04/06/virgin-americas-crappy-online-user-experience/comment-page-1#comment-126 Justin Mason Tue, 07 Apr 2009 07:07:43 +0000 http://randomfoo.net/?p=5359#comment-126 when I run into one of those 1024-character-limit "feedback" forms, I tend to write as long as I like -- then cut and paste multiple feedback messages consisting of ~1024-char chunks. I consider it a form of civil disobedience against their crappy user interface. ;) It's almost definitely all going to a single person anyway. when I run into one of those 1024-character-limit “feedback” forms, I tend to write as long as I like — then cut and paste multiple feedback messages consisting of ~1024-char chunks. I consider it a form of civil disobedience against their crappy user interface. It's almost definitely all going to a single person anyway.

]]>